If someone left you a messages and you cannot see it on your answering machine, the reason may be that you have the operator's 1571 service switched on.
It picks up the call and records the message before your phone can do it.
- Call 1571 from your handset
- If you hear your messages there- it means that this service is active.
- Contact your phone line provider to switch this service off
Once is switched off, the answering machine from your phone will start taking the calls.